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Aviation Schedule Coordinator
Airline Industry Career

The Aviation Schedule Coordinator keeps track of the whereabouts of aircraft and crews; receives and relays reports of delays due to weather and mechanical problems; estimates times of arrival; gives orders for substitution of aircraft when required, and handles the scheduling problems that arise when flights must be diverted to alternate airports. The Schedule Coordinator makes decisions affecting the seating arrangements of planes, turnarounds, estimated times of arrival, and unscheduled stops. He or she also determines aircraft availability, based on servicing and maintenance requirements. In scheduling crews, the schedule coordinator must consider many factors: sick calls, vacations, days off, flight hour limits, types of aircraft for which a crew is trained, and seniority bids or choices of flights selected by crew members.

Working Conditions

The Aviation Schedule Coordinator is surrounded by banks of phones, teletype machines, computers, and charts. The presure of the job can be intense. A 40-hour work week, with shift work, is normal.

The Aviation Schedule Coordinator is responsible for processing and recording all crew member schedule adjustments. In scheduling crews, the schedule coordinator maintains crew records and must consider many factors: sick calls, vacations, days off, flight hours limits, types of aircraft for which a crew is trained, and seniority bids or choices of flights selected by crew members.

Coordinates flight crew coverage with System Operations Control center to protect the integrity of the market schedule. Answers sick calls received from crew members; completes the necessary schedule adjustments and provides reserve coverage, as needed. Assists crew coordinator in crew-related decisions. Processes and completes reserve assignments and notifications for current and following day tracks, schedules, and notifies crew coordinator and crew members of crew rest delays. Makes last-minite changes to crew hotel reservations/cancellations and transportation arrangements, as necessary, during irregular operations.

Typical Requirements and/or Experience

Undergraduate degree or equivalent experience/training. Previous work experience in a customer service position and previous scheduling experience may be desired. Aviation Schedule Coordinator must have excellent analytical and organizational skills, outstanding verbal and written communication skills; excellent interpersonal skills and effective team player. Ability to function effectively in a fast-paced, dynamic, and stressful environment. Strong computer skills are required.

Education

A high school diploma or GED is required and a college degree with a major in air transport operations is useful preparation, but is not mandatory.

Marital Status

Married and unmarried men and women, with or without children are eligible. Persons who are widowed or divorced, also are eligible.

It is the policy of most aviation companies to provide equal employment opportunity to all individuals regardless of their race, creed, color, religion, sex age, national origin, disability, military and veteran status. Most aviation companies are strongly committed to this policy, and believe in the concept and spirit of the United States law.

Wages and Benefits

Annual wages range from $14,400 to $36,000, depending upon the size of the airline. Salaries and benefits can vary. For an updated look at salaries in the aviation industry, view the Avjobs.com.Salary.Report.

Opportunities for Advancement

The Aviation Schedule Coordinator, after starting as a clerk with responsibilities in one or two areas, can advance to assistant schedule coordinator, senior schedule coordinator, and then chief of schedule control. He or she also may work up to a position in the dispatcher's office as general dispatch clerk or an operations planner.

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